I've often heard Brené Brown cited in other works and this is the first full book of hers I have read. I listened to the audio, which was tricky because this book is full of so many good ideas and research. I've ordered my own personal copy because I know I will be thumbing through its pages for years to come as a reference. It's very true that most of us don't understand our own behaviours because we were never taught how to identify and deal with certain emotions. It is so helpful to benefit from Brown's research on defensive techniques "the armour" and "brave leadership responses" to common challenging behaviours. There are several helpful downloads on the book's accompanying blog and thousands of folks now trained to deliver "Dare to Lead" workshops. Highly recommended, even for those who may not be supervisors, but lead work teams or projects.